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Index of Questions

Accommodation

You are renting a flat from an agency. Your contract was for one year but you need to leave the flat two months early. Write a letter to your agency.

You are studying a short course in another country. Your accommodation was arranged by the course provider. There is a major problem with the accommodation. Write a letter to the course provider.

You are due to move into a rented apartment next month but you will not be able to because you have some problems. Write a letter to the course provider.

You are a student at an English language school in Brighton and are living in private accommodation with other flat mates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success. Write a letter to the landlord.

You are going on a short course to a training college abroad. It is a college that you have not been to before. Write a letter to the accommodation officer.

You are going on a short training course at a collage in Greenmount, Northern Ireland. You need somewhere to live while you are there. Write a letter to the accommodation officer of the college.

Your neighbours have recently written to you to complain about the noise from your house/ flat. Write a letter to your neighbours.

You live in a room in college which you share with another student. You find it very difficult to work there because he or she always has friends visiting. They have parties in the room and sometimes borrow your things without asking you. Write a letter to the Accommodation Officer at the college and ask for a new room next term.

Lost and Found

Last Wednesday you flew from London to Vancouver. When you arrived home, you discovered that you had left your hand luggage on the plane. Write a letter to the airline.

You have just spent a weekend at a friend’s house. When you returned home, you discovered you have left a coat containing some belongings in his house.

Write a letter to your friend telling him that you left the coat.

You have just spent a weekend staying at the Lilo Hotel in Adelaide. When you get home you find that you have left a bag at the hotel. Write a letter to the hotel manager to inform him about this situation.

Last week you were on a flight to London. Unfortunately, when you left the plane, you left a bag. You did not remember about the bag until you got to your hotel. Write a letter to the airline.

You have just returned home after living with a family in an English-speaking country for six months. You now realise that you left a small bag of personal possessions in your room. Write to the family.

You travelled by plane last week and your suitcase was lost. You have still heard nothing from the airline company. Write to the airline.

Leisure Amenities

There is a public park near where you live. You have heard that the local council wants to sell this park. Write a letter to a local newspaper.

For the past year you have been a member of a local club. Now you want to discontinue your membership. Write a letter to the club secretary.

Shops and Goods

You would like to buy some electrical goods at a shop in a nearby town. Write a letter to the shop and ask if they have the things you want or whether they will be able to order them.

You have just rented an unfurnished flat and a friend has told you that the Opportunity Shop in the shopping centre has cheap second-hand furniture.
Write to the shop owner describing what you need and asking whether they have these items and what they cost.

You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store’s policy. Write a letter to the store manager, explaining the problems you have had.

School and Education

You are a student at a language school in New Zealand studying Business English. Part of the course is a summer work placement programme. Unfortunately, you have just learnt from the school that this programme has now been cancelled. Write a letter to the School Principal.

You saw an advertisement for a tennis course in England but you have one or two problems and can’t stay the whole course. Write a letter to the course director.

Your find that your study load is too heavy. Write a letter to your college teacher explaining why you need to withdraw from two courses. Ask if it is possible to obtain a refund. You should write at least 150 words.

Appreciation Letters

You celebrated your birthday with some friends last week in a restaurant. It was a great success and you and your friends enjoyed the evening very much.
Write a letter to the restaurant to thank them.

You had a good meal in a local restaurant with your family. Write a letter to the newspaper to tell them about it, describe the meal you had, and why you think the restaurant is worth visiting.

Letters to Friends

You arranged to visit a friend in Canada but an important event at home now means that you must change the dates of the visit. Write a letter to your friend.

You play a team sport with some friends. Last week a member of the team had an accident and wasn’t able to play with you at the weekend. You decide to write to him in hospital, telling him about the match. Write a letter to your friend.

You are going to another country to study. You would like to do a part-time job while you are studying, so you want to ask a friend who lives there for some help. Write a letter to your friend.

An English-speaking friend wants to spend a two-week holiday in your region and has written asking for information and advice. Write a letter to your friend.

A friend of yours is going on holiday soon and has asked you to recommend a destination. Write a letter to your friend and recommend a good place for a holiday that you have visited before.

You have a friend who is about to enter university, and he wants you to advise him on which subject to specialize in – history, in which he is very interested, or computer science, which offers better job prospects

A friend you met last year has invited you to visit them in their country. You have never been there before and need some information before you leave. Write a letter to your friend.

You have recently heard that a friend of yours has had some problems as a result of some unusual weather. Write a letter to your friend.

You recently visited a place that had a strong impact on you. Write a letter to a friend about the place.

Applying for Jobs

You have seen an advertisement for a community college that needs teachers for night classes. Write a letter to the community college.

A restaurant has placed an advertisement for waiters and waitresses in your local newspaper. Write a letter to the restaurant.

You have seen an advertisement in an English newspaper for a job working in the City Museum shop during the holidays. You decide to apply for the job. Write a letter to the director of the Museum.

You are looking for a part-time job at a football club. Write a letter to the manager of the football club.

Letter to Employer

You are studying for a qualification, and you would like some time off work to complete it. Write a letter to your manager

You are looking for a part-time job. Write a letter to an employment agency.

You cannot go to a company where you got an offer. Write a letter to the HR supervisor.

You have been offered a job, asking you to start next week. You want the job very much but, because of a previous commitment, you want to delay the start for another two weeks. Write to the Manager, accepting the job, but explaining your situation and asking for the change to your start date.

You recently took a part-time job working for a local company. After a few weeks, you realised there were some problems with the job. Write a letter to the manager of the company.

Complaints and Suggestions

You eat at your college cafeteria every lunchtime. However, you think it needs some improvements. Write a letter to the college magazine.

Write a letter to complain about a situation in which some adolescents let their dogs run wildly causing dangerous.

Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.

You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff. Write a letter to the Registrar, complaining about the service you received.

You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating/cooling system in the hotel was quite inadequate. Write a letter to the manager of the hotel.

You are unhappy about a plan to make your local airport bigger and increase the number of flights. You live near the airport. Write a letter to your local newspaper.

Miscellaneous Topics

Your car is hired from a company and while you are driving on holiday, you have a small accident. You will have to write a report to the company to explain it.

You borrowed some books from your school or college library. Unfortunately you have to go away to visit a sick relative and cannot return the books in time. Write a letter to the library.

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